Policies

Disclaimer — Terms and Conditions — Privacy Policy

1. Professional Disclaimer

Credentials: Hannah Cherny, LMT and MSHN (Board Certified Functional Nutritionist)

I provide services in nervous system support, emotional stress release techniques, and educational consultations related to functional and holistic nutrition.
I am not a medical doctor, psychologist, psychiatrist, or other licensed medical provider.

Scope of Practice

All services are designed for education, personal growth, nervous system balancing, and wellness support.
I do not diagnose, treat, or cure medical or psychological conditions.
I do not prescribe medication or medical protocols.
Any information provided during sessions, programs, or written materials is for informational and educational purposes only.
Emotional stress release modalities or long-distance muscle testing are supportive tools, not medical or mental health treatment.

Functional Testing
I may offer or suggest functional labs or wellness tests only within the ordering privileges allowed under my credentials.
Any discussion of laboratory data is educational, intended to help clients understand patterns and support their own wellness decision making.
These discussions must not be interpreted as medical advice, medical diagnosis, or replacement for care from a licensed medical professional.

Client Responsibility
Clients are expected to maintain their own medical and psychological care and consult their primary healthcare provider for any concerns regarding symptoms, conditions, medications, or treatment decisions.
Use of any information or participation in any session is at the client’s own discretion and risk.

Website and Social Media Disclaimer

All content on this website and any associated social media accounts is for educational and informational purposes only. It is not medical advice, mental health treatment, or a substitute for professional care. Do not use this information to diagnose or treat any medical or psychological condition. Always consult with a qualified healthcare provider regarding any questions about your health. Your use of this content is at your own risk. I disclaim all liability for any actions taken based on information provided here.

2. Terms and Conditions

Session Expectations

Sessions are collaborative and require client participation, honesty, and willingness to engage in somatic or emotional processes. Outcomes vary by individual, and no specific results can be guaranteed.

Cancellations, Rescheduling, and Refunds

Cancellations or rescheduling require 24 hours notice.
Sessions canceled with less than 24 hours notice may be charged in full. As a courtesy, clients are allowed one single late-cancellation per client (not per session) and may be rescheduled within 30 days.
Packages and sessions are non-refundable once purchased, except in cases where I choose to make an exception at my discretion.
Missed appointments (“no-call, no-shows”) may be subject to being billed in full and ineligible for rescheduling.
Packages must be used within the time frame specified at purchase.

Communication

Email, SMS, and client messaging through platforms such as Practice Better may be used for scheduling or brief logistical questions.
These communications are not for emergencies, crisis situations, or urgent medical needs.

Emergency & Crisis Situations

I do not provide emergency or crisis mental health services. If you are experiencing a medical or psychological emergency, please call 911, emergency services, or visit your nearest emergency department.

3. Privacy Policy

Information Collection

I collect personal information such as name, contact details, health history, intake information, and any data voluntarily provided through forms or communication.

How Information Is Used

Information is used for:

Scheduling and account management
Providing wellness consultations and services
Maintaining client records
Program or package administration
Newsletters (if email is submitted below to the newsletter sign-up form)
Compliance with professional and administrative requirements

Data Storage

Client records are stored in Practice Better, a secure platform designed for wellness practices and supported by industry-standard encryption. Email communication may occur through Gmail for non-sensitive administrative matters.

I am not a HIPAA-covered entity, but I maintain reasonable safeguards to protect client information and use secure systems whenever possible.

Your Rights

You may request access to your client file, request corrections, or request that your information be deleted, except where record-keeping is required by law.

Confidentiality Limits

Information may be disclosed if required by law, if there is risk of harm to self or others, or if release of information is necessary to protect safety.

4. Website Use Terms

All information on this website is for education and general informational purposes only, not professional medical advice.
By using this site or booking a session, you agree not to interpret any information as diagnosis, treatment, or medical instruction.

No part of this site may be copied or reproduced without written permission.

5. Consent

By using this website, booking a session, or communicating with me, you acknowledge and agree to these Policies, including the Disclaimer, Terms and Conditions, and Privacy Policy.